You can choose to provide a telephone or email address to arrange drop-offs in advance directly with the donor so timings are convenient for both of you.
You can use this first point of contact to remind the donor that they must attach a tag to their bike with their full name and post code clearly printed as well as fill out the electronic Gift Aid form online, if eligible.
Alternatively, you can choose to accept walk-in donations during your regular opening hours. Either way, we'll make your choice clear on our website.