Bikes and accessories
- Do accessories come fitted on the bike?
- Do you sell bikes and accessories?
- What condition are your second hand bikes in?
- What size bike do I need?
- Will my bike be safe to ride?
- Can I test ride a bike before I buy it?
Bike servicing
Delivery
- How much does delivery cost?
- Where do you deliver?
- When will my order arrive?
- Do I need to be at home when the bike is delivered?
- How will my bike be packaged? Is it fully assembled?
- How do I assemble my bike?
Returns
- What can I do if I'm unhappy with my bike?
- What is your 14-day no fuss, no fret returns policy?
- How do I return my bike?
- How do I re-pack the bike for return?
- I'm not happy with the accessories I bought - what can I do?
- My bike was damaged in transit!